Terms of Use
These terms govern your use of the Quanaliz website and the services provided through it. By creating an account or using the site you accept them. The site is an informational and marketing platform; transactions connected with trading are concluded with the licensed legal entities named in your account documentation, not with the website itself.
1. Use of the website and services
You may use this website to learn about the platform, register an interest, open an account and manage the services offered to clients in the United Kingdom. You agree to use the services only for their intended purposes, to give accurate information when it is requested, and to keep your access credentials private. The services are offered to people aged eighteen or over who can legally use them under UK law.
2. Restrictions
You may not copy the site's design, texts or code for commercial reuse, resell access to the services without agreement, probe or test the security of the platform without written permission, or use the services on behalf of an undisclosed third party. Automated scraping of the website is not permitted, and access may be rate-limited to protect other users.
3. Marketing materials and information mailings
Where you have consented, we send service announcements and marketing messages by email. Every message carries an unsubscribe link, and withdrawal of consent does not affect messages that concern the operation of your account, such as security alerts or withdrawal confirmations. Consent can be withdrawn at any time.
4. Intellectual property
The Quanaliz name, the logo, the site design, texts, illustrations and the software behind the platform are protected by intellectual-property rights and remain the property of Quanaliz or its licensors. You receive no licence beyond the right to use the site as intended. Third-party names and marks appearing on the site, such as payment brands, remain the property of their owners.
5. Confidentiality
Each party agrees to keep confidential any non-public information received from the other in connection with the services, including account details, strategy settings and commercial terms, and to use it only for the purposes of these terms. This obligation survives the end of the relationship for as long as the information remains non-public.
6. Links
The site contains links to third-party services such as the map provider on the Contact page. The links are provided for convenience; we do not control those services and are not responsible for their content, availability or practices. Any link does not imply endorsement in either direction.
7. Prohibited use
You must not use the site or services to break any law, to infringe another person's rights, to transmit spam or malware, to attack or overload the platform's infrastructure, or to attempt to gain unauthorised access to any account or system. Accounts used for prohibited purposes may be suspended immediately, and where the law requires it, the activity is reported to the competent authorities. Using the platform to receive and forward funds for third parties is likewise prohibited under our AML / KYC policy.
8. Support
Support is provided by the Client Support & Compliance team at [email protected], Monday to Friday, 9:00–17:30 GMT/BST (excluding public holidays), with replies usually under one business hour. Formal complaints follow the Complaints procedure rather than the ordinary support queue.
9. Disclaimer of warranties
The website and its content are provided for information purposes. While we take care to keep the site accurate and available, the information, analytics and resources on the platform are informative and do not constitute investment advice, recommendations or guarantees of results. Market data may be delayed or incomplete, and figures shown in illustrative tools are examples, not forecasts. The services are provided on an "as available" basis without warranties to the extent permitted by law.
10. Limitation of liability
To the extent permitted by UK law, Quanaliz is not liable for indirect or consequential losses, loss of profit, or losses caused by events beyond its reasonable control, including failures of third-party exchanges, payment providers, telecommunications or your own equipment. Nothing in these terms excludes liability for death or personal injury caused by negligence, for fraud, or for any liability that cannot lawfully be excluded. Trading involves the risk of losing money, and you remain responsible for your investment decisions and their outcomes.
11. Indemnity
You agree to indemnify Quanaliz against claims, losses and reasonable costs arising from your breach of these terms, your misuse of the services, or your violation of any law or third-party right, to the extent permitted by law.
Other provisions
These terms may be updated; the revised version takes effect when published on this page, and material changes are announced to registered clients by email. If any provision is held invalid, the remainder stays in force. Nothing here creates a partnership or agency between you and Quanaliz. The terms are governed by the laws applicable in the United Kingdom, and the courts of England and Wales have non-exclusive jurisdiction over disputes, without prejudice to the escalation rights described in the Complaints procedure.